Privacy and Policies
We do our most ensure your personal information is safeguarded and protected.
What is there considered personal information and why would it be collected ?
Adventure white Himalaya collect the personal information only that extend necessary to deliver the service product or information you or an agent or the passenger booking on your behalf request.
Adventure white Himalaya either directly or through our agencies or bookings partner collects hold, use and disclose only as the necessary the following personal information from costumer and others in the course of offering service or providing services to you :full name, home address, phone number e-mails passport and travel medical information where requests insurance details ISIC information whew applicable nationality residency nitration performances trip evaluation and travel accommodation performance comments you provide us trip destination information credit cards and other payment information etc. the collection of the information iOS done to allow us to provide service to you as requests .
War may also the personal information include contract information, if you subscribe to our news latter or to requested a brochure which we will use only to provide you with the service you have requested
Adventure White Himalaya collect the personal information from the individual applying for employment or similarly position with the company to extend necessary it identify the individual and evaluate their suitability for the position applying for this information may included name contract education and employment background criminal record information residency and citizenship information and other information necessary for us to screen potential employees and staff.
Adventure White Himalaya collect the personal information from the agent and agencies to the extend request to all agent to book Adventurewhitehimalaya trips and to be properly credited for such booking as necessary and as dictated by the relationship by the agent and our company. Such information may include name employment relation ship or employer information work or business address etc.
How is the personal information used or disclosed?
Our company uses the personal information to provide the services or products you have requested or to provide you with information to: register you to receive newsletters answer your question for further information about the trips make a booking provide with your information about the company and our services and to receive and implement feedback on those service.
Further more the personal information also allows us to: Understand you need as a customer and determine eligibility for our product and service
→ Inform you about our products and services or these of our partners that we believe may be of interest to you.
→ Provide on going service and support including resolution of any issues with the service or product your request from Adventurewhitehimalaya.
→ To ensure the safety and security of our passengers and products.
→ Caryn our internal accounting and administration of our business.
→ Comply with law regulation immigration requirement and the like.
Adventure White Himalaya may also use your personal information to book the product and service for you or on your behalf from our third party supplier and service provider or merchant for whom we act as agent from time to time this collection of personal information can be both for our internal purpose for example to process your booking and occasionally on behalf of the parties for whom to as agent for their internal purpose in providing the service or product you have requested please be aware that that the consent you provide to the collection and uses for personal information by Adventure White Himalaya applies equally to the parties who products service we sell, or book on your behalf.
For example, your purchases a flight from us you will be deemed to have consented to your personal information being provided the airline to enable to your flight to be a booked.
What are the consequences of failing to provide personal information?
If you do not provide the personal information that we request that we may not be able to delivery the services you have requested. Which may mean we won not able to participate in our trips, purchases the items from our stores or subscribed our newsletters to name a few. If you have paid dipositive layer refunded the provide necessary personal information to our company which company inquiry to deliveries service for which the deposited was paid example( for a flight which required passport information), you may not be entitled to refund for that service .Please contract us if you have any questions about the providing or not providing the personal information when booking otherwise dealing with Adventure White Himalaya .Personal information is north collected unless provide to us. This means you can visit ani browser our website or call to our sales contract center with out having to provide any personal information to our company. How do we collect this information and obtain your consent? We collect information from customer during 5the booking process or during their inquiry process where required via our salsa channels such as our booking website booking form our sales contract center using medical forms filled out by your authorized representative through a line evaluation submitted by you via online or other entry ballot for any contest’s competitions using brochure or their similar requests forms and other individuals who make or update bookings on your behalf.
This information is provided by you or on your behalf by someone you have authorized to make inquiry a booking we obtain consent by:
→ Written permission via mail or fax or online booking form
How is your personal information protected?
The security and interiority of your personal information is important to us. All personal information is stored in secured data based at secured address to prevent the unauthorized access. Password encryption devices and firewalls protect these databased. Please note however that no data transmission over the internet can be guaranteed 100% secure While we take all steps to ensure the safety of your data, we cannot ensure the security of information of you transmit to us over the internet.
Access to your personal and private information is limited to: authorized employee of Adventure White Himalaya and any of us suppliers who required your information to provide the travel or other service you have requested. We keep our employee and our third-party supplier and other partner inform to about our policies and producers and required strict compliance with the policy in order to insure your information remains protected. Unauthorized access of client’s information is secretly prohibited.
With whom do we share your personal information?
Adventure White Himalaya Treks share your information with the outside supplier such as guide travel company’s hotel company insurance company employments supplier’s promotion or sweepstakes co- sponsor and credit card processing entities etc. All of which may be located out of country of resident or governed by differing privacy legs lotion. Who perform service on our behalf? As you would expect contain information must be provided by those suppliers in order to facilitate your booking in order to provided you with service3 you have requested. These partners and suppliers are located all over the world you can reasonably expect your personal information to be share with organization we work with in the countries you are travelling to and in some case to the country of the head office of third-party partner suppliers.
Can I access my information and who do I contract?
You may access update and much of your personal information through your account on the Adventure White Himalaya website.
Additionally, up on your requests in writing to the details below
Emailing firstname.lastname@example.org you may request access to or right to view or correct your personal information subject contain limitations.
If you wish to review or verify their personal information you have provided it us determined to whom your personal information was disclosed amend or to delete any information,
Please contract to us in writing at the following address;
Adventure White Himalaya treks Pvt.Ltd
Thamel Kathmandu Nepal
Subject to legal registration you can withdraw your consent to our use of your information any time and with reasonable notice. If you refuse of withdraw your consent of any purpose that is required us to fulfill our product or service contract with you or the company, we will know too able to provide you with the service.
Please note that you have booked through one of our agencies partner you will need to contract that booking agent or agency directly regarding the access correction or disposal of any of your personal information which they may hold.
Adventure White Himalaya will only you send the broachers newsletters or other promotional materials if you have opened in to receive the. You can subscribe that receive such material on our website.
Adventure White Himalaya retrain passenger personal information as long as reasonably required with the consideration to the purpose which it was collected or ancillary purpose and to our legal and regulatory obligation. Adventure White Himalaya deletes or destroy passenger’s personal information after reasonable period of time. ON occasion may have to provide your personal information to us again where it has been deleted.
WEBSITE POLICIES AND COOKIES
What are cookies?
A cookie is small text files containing the unique identification number that is website send to your computer’s web browser. While you visited the particular website cookies may be use to track the activities of your browser as well as provide you with a consistence more efficiency experience
Cookies may be used to help speed up the booking process so you do not need to retype the same information again and again. We may use the cookies to measure website uses such as entry and exit points of variety, how many people visited a contain section or page details of searcher perform or related information. If you are making a purchase, we may also cookies to keep track of transition from one page to next page. We do not store any personal information in the cookies use it for any other purpose.
If we make change to policy the revised version will be posted on our website